Modify the Email Templates in the XML File

Before you begin

Download the Email Templates XML File.

About this task

The most important emails to update will be the emails that direct the authors to ScholarOne Manuscripts. After Author Portal is adopted, authors will no longer enter ScholarOne Manuscripts.
Note: It is also important that you do not update emails that direct other users to ScholarOne Manuscripts, such as editors and reviewers, because those roles will continue to enter and use ScholarOne Manuscripts.

Procedure

  1. Extract (unzip) the content of the templates.xml.zip file.
    The ZIP file contains a single XML file, templates.xml. This XML file contains all the email templates for your ScholarOne site.
    Note: You can use Notepad++ or another text editor to modify the XML file. Notepad will also work, but is harder to read. Do not open and modify the file with word-processing software, such as MS Word.
  2. Update the passages with generic language or specific guidance, as needed.
    Use the search function to find terms, such as Author Center, Manuscript Central, S1M, ScholarOne, ScholarOne Manuscripts, or Submit.
    Important: Take care not to reduce the quality of the instructions during the updates.
  3. Modify the XML for the following templates:
  4. Save your changes to the templates.xml file.

What to do next

Store the Updated Email Templates XML File