Configure Notifications

Before you begin

You must have access to the Integration Center in S1M in order to perform this task.

About this task

The notifications described in this section are how ScholarOne alerts Author Portal that certain system events have occurred. For example, that a manuscript submitted using Author Portal has been ingested in ScholarOne. These notifications are not to be confused with the emails that ScholarOne sends to authors.

Procedure

  1. Log in to S1M.
  2. Click Integration Center.
  3. Under Integration Tools > Notification Tools and Reports, click Notification Services Subscriptions.
  4. On the next screen, under Configure Subscriptions > Select > Journal, choose the required journal.
    Note: In the dropdown menu, journals are sorted by title, not short code. Live journals include - Active after the journal title, and draft journals include - Inactive.
  5. Set Consumer to your Author Portal consumer, for example egp_rex (Active).
  6. Set Area to Decisions.
  7. To add notifications:
    1. Under Add Decisions > Decision, select all decisions.
      Use Ctrl + click to select multiple decisions.
    2. Click Add.
      A notification will appear above the Configure Subscriptions heading, {number of decisions} subscriptions added successfully, where {number of decisions} will be the total number of decisions you selected in the previous step. The decisions are added as inactive to the Configured Decisions pane underneath.
    3. Click Save.
      A browser popup message is displayed, which states: New messages will not be created and all messages in process will not be cancelled if you choose to inactivate an item. Please select OK if you want to proceed.
    4. Click OK to close the browser popup.
    5. Set Area to System Events.
    6. Under Add System Events, select the following system events in the System Events: pane.
      1. Due Date Updated
      2. External System Draft Resubmission Successfully Created
      3. External System Draft Revision Successfully Created
      4. External System Draft Submission Failure
      5. External System Draft Submission Successfully Created
      6. External System Draft Unsubmitted Draft Successfully Replaced
      7. External System Draft Validate or Submit failure
      8. Immediate Reject Decision from the Checklist
      9. Manuscript is Deleted
      10. Manuscript is Unsubmitted
      11. Manuscript is Withdrawn
      12. Manuscript Metadata Changed by Admin (Miscellaneous)
      13. Original Manuscript Submission Confirmation
      14. Resubmission Manuscript Submission Confirmation
      15. Revised Manuscript Submission Confirmation
      Note: The system events in the System Events: pane are sorted in alphabetical order.
      Use Ctrl + click to select multiple system events.
    7. Click Add.
      Once successfully added, the total number of notifications under Configured Notifications should be 13, matching the number of events you selected in the previous step.
      Note: By default, configured notifications are sorted in chronological order according to the date that they were added. This date is displayed for each notification under the Create Date column.
      Note: The External System Draft Validate or Submit failure (Authors / Co-Authors) system event notification must be enabled so that submissions made through Author Portal are ingested into ScholarOne as submitted, and not require that an administrator proxy as the author to submit them on ScholarOne. This applies to initial submissions, revisions, and resubmissions. It does not apply to unsubmission replacements.
      Note: The Manuscript is Withdrawn (Authors / Co-Authors) system event notification must be enabled for Author Portal to display an error message when submitters try to resubmit a manuscript that has been withdrawn in ScholarOne.
      Note: The Manuscript is Deleted system event notification must be enabled for Author Portal to notify submitters when, in ScholarOne, they delete a manuscript submitted through Author Portal.
      Note: The Manuscript Metadata Changed by Admin (Miscellaneous) system event notification must be enabled for Author Portal to reflect for the author any changes editors make to the manuscript sub-type.
    8. Set a meaningful Name for each notification.
      The notification name is used to reference the notification in notification reports.
    9. In the Configured Notifications pane, ensure that the Active box is checked for all notifications.
    10. Click Save.
  8. To enable notifications for rescinded decisions, do the following:
    1. Set Area to Task Status Change.
    2. In the Tasks pane, select the following tasks:
      1. EIC Decision (Submitted Manuscript Workflow)
      2. EIC Decision (Resubmitted Manuscript Workflow)
      3. EIC Decision (Revised Manuscript Workflow)
      4. EIC Immediate Decision (Submitted Manuscript Workflow)
    3. Set Status to Rescinded.
    4. Click Add.
    5. Set a meaningful Name for each notification.
    6. In the Configured Notifications pane, ensure that the Active box is checked for all tasks.
    7. Click Save.
  9. To disable and/or delete notifications:
    1. In the Configured Decisions pane, uncheck the box under the Active column for each decision.
    2. Click Save.
    3. If a browser message is displayed, click OK to close it.
    4. If you also want to delete the notifications, click the box for the required notification under Delete.
      A browser popup message is displayed, which states: All messages in process will not be cancelled. Are you sure you want to delete?
    5. Click OK to close the browser popup.
  10. To confirm that notifications are enabled for submissions that submitters have unintentionally deleted in S1M, ensure that the following steps have been performed:
    1. Set Area to System Events.
    2. Under Add System Events, click Manuscript is Deleted (Authors / Co-Authors).
    3. Click Add.
    4. Under Configured Notifications, set a meaningful Name for the notification.
      The notification name is used to reference the notification in notification reports.
    5. Click Save.

What to do next

To create a report for notifications sent for deleted submissions, Configure Notification Reports.