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Submission Management
Author Portal Management Guide
This user guide includes instructions for managing submissions and troubleshooting failed submissions.
View Submissions
You can view all submissions on your Author Portal platform and filter them by certain criteria, such as by journal.
Resubmit as New
Use this action when a submission failure cannot be resolved in any other way.

Submission Management
- Author Portal Management Guide
  This user guide includes instructions for managing submissions and troubleshooting failed submissions.
  - Manage In-Flight Manuscripts
    The process to manage in-flight manuscripts.
  - View Submissions
    You can view all submissions on your Author Portal platform and filter them by certain criteria, such as by journal.
    - Submission States (Statuses)
      Submissions can have one of the following states:
    - About Submission, Transaction, and Manuscript IDs
      Author Portal and ScholarOne Manuscripts (S1M) use different identifiers to refer to the same submission. Author Portal uses submission IDs while S1M uses manuscript IDs.
    - Search for Submissions in Author Portal or S1M
    - Submission Failure Types in Author Portal and S1M Error Codes
      The following table describes the equivalence between S1M error codes and Author Portal failure types for failed submissions.
    - About the Author Portal Authors Contribution XML File
      When CRediT collection is enabled for a journal and authors supply the relevant information, the Author Portal Authors Contribution XML file is included in the submission package delivered by Author Portal to S1M.
    - About the Reject and Resubmit Workflow
      Submissions that are rejected with a Reject and Resubmit decision in S1M can be resubmitted through Author Portal.
    - Resubmit as New
      Use this action when a submission failure cannot be resolved in any other way.
    - Modify Peer Review Files
      Transfer Admins that also have Submission Administrator permissions can modify the peer review files of a transferred submission that is in a draft state in the Submissions tab of the Author Portal Admin Tool.
  - Add Comments
    You can add comments to the submissions you can access. Added comments display on the bottom left of the submission in the Submissions list and are visible only to other administrators. You can add any number of comments to a single submission.
  - Check S1M Status
    For submissions with a status other than Draft, you can check if there is a mismatch between the submission's status in Author Portal and its status in ScholarOne.
  - Change Submission Ownership
    You can change a submission's owner from the Submissions tab of the Admin Tool.
  - Submit a Manuscript on Behalf of the Author
    As an administrator, there may be cases where you need to create a submission on behalf of an author, for example, to help the author overcome a technical issue.
  - Troubleshooting Failed Submissions
    Failed submissions can be resubmitted, returned to revision state, or resolved.
- Author Portal Transfer Administrator-Initiated Import User Guide
  This user guide includes workflow instructions about how Administrator users with the Transfer Admin role can use the Author Portal Transfer service within a Tenant's portfolio of journals to manually import a rejected manuscript from any journal using ScholarOne Manuscripts and transfer it to any journal using Author Portal (Author Portal).
- Author Portal Reports
  This document includes information about Author Portal reports.

Resubmit as New

Use this action when a submission failure cannot be resolved in any other way.

Procedure

From the Submissions tab of the Admin Tool, locate the required submission.
For that submission, click Action > Resubmit as New.
Note: If there is already a record for the original submission in ScholarOne, that record will be orphaned and will no longer be connected to the newly resubmitted Author Portal submission. The resubmitted submission will have a new Manuscript ID at ScholarOne, and it will not have any history.
In ScholarOne, do one of the following to handle the orphaned submission:
- If the orphaned submission is in draft, delete it.
- If the orphaned submission is pending revision with the author, set the revision expiration date in ScholarOne to expire immediately.
- Withdraw the orphaned submission, although that might have undesirable implications for reporting.
- Attach a note or flag to the orphaned submission.
Note: Whichever of the above options you choose, ensure not to withdraw the newly resubmitted record.

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