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Submission Management
Author Portal Management Guide
This user guide includes instructions for managing submissions and troubleshooting failed submissions.
Add Comments
You can add comments to the submissions you can access. Added comments display on the bottom left of the submission in the Submissions list and are visible only to other administrators. You can add any number of comments to a single submission.

Submission Management
- Author Portal Management Guide
  This user guide includes instructions for managing submissions and troubleshooting failed submissions.
  - Manage In-Flight Manuscripts
    The process to manage in-flight manuscripts.
  - View Submissions
    You can view all submissions on your Author Portal platform and filter them by certain criteria, such as by journal.
  - Add Comments
    You can add comments to the submissions you can access. Added comments display on the bottom left of the submission in the Submissions list and are visible only to other administrators. You can add any number of comments to a single submission.
  - Check S1M Status
    For submissions with a status other than Draft, you can check if there is a mismatch between the submission's status in Author Portal and its status in ScholarOne.
  - Change Submission Ownership
    You can change a submission's owner from the Submissions tab of the Admin Tool.
  - Submit a Manuscript on Behalf of the Author
    As an administrator, there may be cases where you need to create a submission on behalf of an author, for example, to help the author overcome a technical issue.
  - Troubleshooting Failed Submissions
    Failed submissions can be resubmitted, returned to revision state, or resolved.
- Author Portal Transfer Administrator-Initiated Import User Guide
  This user guide includes workflow instructions about how Administrator users with the Transfer Admin role can use the Author Portal Transfer service within a Tenant's portfolio of journals to manually import a rejected manuscript from any journal using ScholarOne Manuscripts and transfer it to any journal using Author Portal (Author Portal).
- Author Portal Reports
  This document includes information about Author Portal reports.

Add Comments

You can add comments to the submissions you can access. Added comments display on the bottom left of the submission in the Submissions list and are visible only to other administrators. You can add any number of comments to a single submission.

About this task

Any administrator role can add comments to a submission. The comments appear only in Author Portal.

If there are multiple comments on the same submission, only the most recent one is displayed in the Submissions tab. To view all comments for the submission, click View/Add comments.

Procedure

Open the Admin Dashboard and click View/Add comments on the submission that you need to add comments.
Enter your comment in the available text field and click Add Comment.

Your comment has been added and is marked with your name, as well as its creation date and time.
It is displayed underneath the Add Comment button in the Submission comments window.
However, when you close the Submission comments window, you will not see the comment in the Submissions tab until you refresh the page in your web browser.
Note: You cannot edit or delete your comment once it has been saved.

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