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Submission Management
Author Portal Management Guide
This user guide includes instructions for managing submissions and troubleshooting failed submissions.
Check S1M Status
For submissions with a status other than Draft, you can check if there is a mismatch between the submission's status in Author Portal and its status in ScholarOne.

Submission Management
- Author Portal Management Guide
  This user guide includes instructions for managing submissions and troubleshooting failed submissions.
  - Manage In-Flight Manuscripts
    The process to manage in-flight manuscripts.
  - View Submissions
    You can view all submissions on your Author Portal platform and filter them by certain criteria, such as by journal.
  - Add Comments
    You can add comments to the submissions you can access. Added comments display on the bottom left of the submission in the Submissions list and are visible only to other administrators. You can add any number of comments to a single submission.
  - Check S1M Status
    For submissions with a status other than Draft, you can check if there is a mismatch between the submission's status in Author Portal and its status in ScholarOne.
  - Change Submission Ownership
    You can change a submission's owner from the Submissions tab of the Admin Tool.
  - Submit a Manuscript on Behalf of the Author
    As an administrator, there may be cases where you need to create a submission on behalf of an author, for example, to help the author overcome a technical issue.
  - Troubleshooting Failed Submissions
    Failed submissions can be resubmitted, returned to revision state, or resolved.
- Author Portal Transfer Administrator-Initiated Import User Guide
  This user guide includes workflow instructions about how Administrator users with the Transfer Admin role can use the Author Portal Transfer service within a Tenant's portfolio of journals to manually import a rejected manuscript from any journal using ScholarOne Manuscripts and transfer it to any journal using Author Portal (Author Portal).
- Author Portal Reports
  This document includes information about Author Portal reports.

Check S1M Status

For submissions with a status other than Draft, you can check if there is a mismatch between the submission's status in Author Portal and its status in ScholarOne.

Before you begin

You must have Submission Administrator permissions or higher for Author Portal to display the Check S1M status button.

Procedure

From the Submissions tab of the Admin Tool, locate the required submission and click Actions > Check S1M status.

The S1M Status field on the submission card will be populated as follows:

If the submission statuses match, the field will display a green check mark.
If the submission statuses do not match, the field will display a red X.
If Author Portal was unable to perform the status check, a yellow lightning bolt icon will be displayed.

In each of the above cases, you can hover the cursor over the icon to display a pop-up with the date and time the status check was performed.

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