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Submission Management
Author Portal Transfer Administrator-Initiated Import User Guide
This user guide includes workflow instructions about how Administrator users with the Transfer Admin role can use the Author Portal Transfer service within a Tenant's portfolio of journals to manually import a rejected manuscript from any journal using ScholarOne Manuscripts and transfer it to any journal using Author Portal (Author Portal).
Complete Transfer Import
Regardless of the submission import mode selected, you must review the details in the transfer ticket in order to resolve any potential discrepancies before completing the transfer and inviting the author to complete their new submission to the destination journal.
Check the Peer Review Files of a Transferred Submission
When transferring a submission, review the decision letter and any peer review reports that Author Portal Transfer has automatically extracted from the previous journal.

Submission Management
- Author Portal Management Guide
  This user guide includes instructions for managing submissions and troubleshooting failed submissions.
- Author Portal Transfer Administrator-Initiated Import User Guide
  This user guide includes workflow instructions about how Administrator users with the Transfer Admin role can use the Author Portal Transfer service within a Tenant's portfolio of journals to manually import a rejected manuscript from any journal using ScholarOne Manuscripts and transfer it to any journal using Author Portal (Author Portal).
  - About the Author Portal Transfer Application
  - Access the Author Portal Transfer Admin Dashboard
    Users with a Transfer Admin role or a Tenant Super User role with the appropriate permissions assigned can access the Author Portal Transfer application.
  - Start a Submission Transfer
    There are two modes of import available to transfer a rejected submission to Author Portal, Import via ID or Import via File.
  - Complete Transfer Import
    Regardless of the submission import mode selected, you must review the details in the transfer ticket in order to resolve any potential discrepancies before completing the transfer and inviting the author to complete their new submission to the destination journal.
    - Resolve Discrepancies in the Submission Information
      Resolve any discrepancies in the submission information of a transferred submission where Author Portal Transfer is unable to match the article and file types of the source journal to those of the destination journal.
    - Check the Peer Review Files of a Transferred Submission
      When transferring a submission, review the decision letter and any peer review reports that Author Portal Transfer has automatically extracted from the previous journal.
  - About the Author Journey for Transferred Submissions
    This section contains an overview of the user journey once the author is invited to complete their pending draft submission in Author Portal.
  - View Transfer Tickets or Transferred Submissions
    View the transfer tickets for transferred submissions in the Transfer Admin dashboard, or view the transferred submissions in the Submissions tab of the Author Portal Admin Tool.
  - Troubleshooting Transfer Errors
    Transfer errors can occur during package import or extraction, or because of API failure. The topics in this section provide resolution steps for such errors.
- Author Portal Reports
  This document includes information about Author Portal reports.

Check the Peer Review Files of a Transferred Submission

When transferring a submission, review the decision letter and any peer review reports that Author Portal Transfer has automatically extracted from the previous journal.

Before you begin

You must start a submission transfer from the Author Portal Transfer Admin Dashboard.

About this task

Such files are displayed in Complete Transfer > Peer Review.

Procedure

Under Decision Letter (Initial Submission), click Show full letter or Hide to toggle between viewing the full decision letter or an extract of the letter.

If Author Portal Transfer is unable to automatically retrieve any of the peer review files, an error message will be displayed.
To upload additional peer review files or a note file, click Upload.

The note file can include details about the previous journal, such as the ScholarOne manuscript ID, that should be passed to the editorial office of the destination journal along with the transferred submission.

These files will be passed to the editorial office of the destination journal as a special file designation, Editor Only. In ScholarOne, the files will be available under the Original Files listing. They will not be visible to the author in Author Portal or ScholarOne.

Note: The ScholarOne site of journals receiving transfers must be configured to support the Editor Only file designation in order to successfully ingest these additional files from Author Portal.

What to do next

Once you have confirmed that all the files and metadata for the transferred submission are correct, click Send to Author.

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