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Submission Management
Author Portal Transfer Administrator-Initiated Import User Guide
This user guide includes workflow instructions about how Administrator users with the Transfer Admin role can use the Author Portal Transfer service within a Tenant's portfolio of journals to manually import a rejected manuscript from any journal using ScholarOne Manuscripts and transfer it to any journal using Author Portal (Author Portal).
Complete Transfer Import
Regardless of the submission import mode selected, you must review the details in the transfer ticket in order to resolve any potential discrepancies before completing the transfer and inviting the author to complete their new submission to the destination journal.

Submission Management
- Author Portal Management Guide
  This user guide includes instructions for managing submissions and troubleshooting failed submissions.
- Author Portal Transfer Administrator-Initiated Import User Guide
  This user guide includes workflow instructions about how Administrator users with the Transfer Admin role can use the Author Portal Transfer service within a Tenant's portfolio of journals to manually import a rejected manuscript from any journal using ScholarOne Manuscripts and transfer it to any journal using Author Portal (Author Portal).
  - About the Author Portal Transfer Application
  - Access the Author Portal Transfer Admin Dashboard
    Users with a Transfer Admin role or a Tenant Super User role with the appropriate permissions assigned can access the Author Portal Transfer application.
  - Start a Submission Transfer
    There are two modes of import available to transfer a rejected submission to Author Portal, Import via ID or Import via File.
  - Complete Transfer Import
    Regardless of the submission import mode selected, you must review the details in the transfer ticket in order to resolve any potential discrepancies before completing the transfer and inviting the author to complete their new submission to the destination journal.
    - Resolve Discrepancies in the Submission Information
      Resolve any discrepancies in the submission information of a transferred submission where Author Portal Transfer is unable to match the article and file types of the source journal to those of the destination journal.
    - Check the Peer Review Files of a Transferred Submission
      When transferring a submission, review the decision letter and any peer review reports that Author Portal Transfer has automatically extracted from the previous journal.
  - About the Author Journey for Transferred Submissions
    This section contains an overview of the user journey once the author is invited to complete their pending draft submission in Author Portal.
  - View Transfer Tickets or Transferred Submissions
    View the transfer tickets for transferred submissions in the Transfer Admin dashboard, or view the transferred submissions in the Submissions tab of the Author Portal Admin Tool.
  - Troubleshooting Transfer Errors
    Transfer errors can occur during package import or extraction, or because of API failure. The topics in this section provide resolution steps for such errors.
- Author Portal Reports
  This document includes information about Author Portal reports.

Complete Transfer Import

Regardless of the submission import mode selected, you must review the details in the transfer ticket in order to resolve any potential discrepancies before completing the transfer and inviting the author to complete their new submission to the destination journal.

Before you begin

You must start a submission transfer from the Author Portal Transfer Admin Dashboard.

About this task

Manuscript details and submission information are presented side-by-side in a single Complete Transfer Import screen to facilitate comparison.

Procedure

Check and review the transfer ticket details to resolve any discrepancies in article type or file designation requirements between the previous and destination journals.

Information in the Review Manuscript Details section is displayed for reference and cannot be edited, however it should be reviewed carefully for completeness. If any details are incorrect, such as an incorrect destination journal having been selected, click Cancel Transfer.

The destination journal’s Submission ID will remain blank until you complete the transfer. This field will then be automatically populated once the submission has been successfully sent to Author Portal and assigned a submission ID. After the draft submission has been completed by the author, sent to the destination journal, and ingested by ScholarOne, it will also be assigned a new ScholarOne Manuscript ID.

Note: Using the Advanced Search in the Author Portal Transfer application you can locate transfer tickets by searching for either the Supporter Submission ID (the ScholarOne manuscript ID of the previous journal) or the Destination Submission ID (the Author Portal submission ID of the destination journal), as well as other search parameters.
Resolve Discrepancies in the Submission Information
Check the Peer Review Files of a Transferred Submission
When you have reviewed and are ready to complete the transfer, click Send to Author.

Results

See About the Author Journey for Transferred Submissions for the user journey once the transfer is sent to the author.

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