Resolve Discrepancies in the Submission Information

Resolve any discrepancies in the submission information of a transferred submission where Author Portal Transfer is unable to match the article and file types of the source journal to those of the destination journal.

Before you begin

You must start a submission transfer from the Author Portal Transfer Admin Dashboard.

About this task

Rex Transfer automatically attempts to match the article and file types from the previous journal to corresponding options at the destination journal. Items that cannot be matched are highlighted in orange.

Transfer Admins need to resolve any conflicts or missing information before the transfer can be completed and sent to the author. Authors will be able to review and edit the draft submission before completing and submitting it to the destination journal.

Procedure

  1. In the Article Type section, if there is not a clear match between the article type displayed under Previous Journal and the article displayed under Destination Journal, select the best available article type from the dropdown.
  2. In the Manuscript Files section, if there is not a clear match between the Previous File Type and the Destination File Type, select the best available file type (file designation) from the dropdown.
  3. To view any of the extracted files, click on its File Name.
  4. To remove a files that is not relevant to the destination journal, such as a cover letter, uncheck the Transfer box for that file.
    By default, Author Portal imports all files from the previous submission and the Transfer box is checked for all files.
    Note: Files with a Main Document file type cannot be removed. To remove a file that incorrectly has a Main Document file type, first select another file type from the dropdown, then uncheck the Transfer box.
    Files that do not have the Transfer box checked will not be included in the new submission.
  5. If any files from the previous submission were not automatically retrieved from ScholarOne, click Upload Files to upload the missing files.

What to do next

Check the Peer Review Files of a Transferred Submission