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Submission Management
Author Portal Transfer Administrator-Initiated Import User Guide
This user guide includes workflow instructions about how Administrator users with the Transfer Admin role can use the Author Portal Transfer service within a Tenant's portfolio of journals to manually import a rejected manuscript from any journal using ScholarOne Manuscripts and transfer it to any journal using Author Portal (Author Portal).
Start a Submission Transfer
There are two modes of import available to transfer a rejected submission to Author Portal, Import via ID or Import via File.
Import via File
This submission import mode automatically extracts metadata from a submission package file.

Submission Management
- Author Portal Management Guide
  This user guide includes instructions for managing submissions and troubleshooting failed submissions.
- Author Portal Transfer Administrator-Initiated Import User Guide
  This user guide includes workflow instructions about how Administrator users with the Transfer Admin role can use the Author Portal Transfer service within a Tenant's portfolio of journals to manually import a rejected manuscript from any journal using ScholarOne Manuscripts and transfer it to any journal using Author Portal (Author Portal).
  - About the Author Portal Transfer Application
  - Access the Author Portal Transfer Admin Dashboard
    Users with a Transfer Admin role or a Tenant Super User role with the appropriate permissions assigned can access the Author Portal Transfer application.
  - Start a Submission Transfer
    There are two modes of import available to transfer a rejected submission to Author Portal, Import via ID or Import via File.
    - Import via ID
      This submission import mode automatically retrieves all submission files and metadata, as well as any available peer review reports, from ScholarOne.
    - Import via File
      This submission import mode automatically extracts metadata from a submission package file.
    - About Author Portal Transfer Data Extraction from ScholarOne
      Whether importing a submission via ID or via file, Author Portal Transfer automatically extracts files from the submission package and checks the ScholarOne submission API to validate if the submission is eligible for transfer.
  - Complete Transfer Import
    Regardless of the submission import mode selected, you must review the details in the transfer ticket in order to resolve any potential discrepancies before completing the transfer and inviting the author to complete their new submission to the destination journal.
  - About the Author Journey for Transferred Submissions
    This section contains an overview of the user journey once the author is invited to complete their pending draft submission in Author Portal.
  - View Transfer Tickets or Transferred Submissions
    View the transfer tickets for transferred submissions in the Transfer Admin dashboard, or view the transferred submissions in the Submissions tab of the Author Portal Admin Tool.
  - Troubleshooting Transfer Errors
    Transfer errors can occur during package import or extraction, or because of API failure. The topics in this section provide resolution steps for such errors.
- Author Portal Reports
  This document includes information about Author Portal reports.

Import via File

This submission import mode automatically extracts metadata from a submission package file.

Before you begin

You must start a submission transfer from the Author Portal Transfer Admin Dashboard. Additionally, you must first export a submission package from ScholarOne, and then import it vian Author Portal Transfer. A submission package is a ZIP file that contains the rejected manuscript files and metadata and must be exported directly from the ScholarOne site of the source journal that previously rejected the submission.

Procedure

Click Import via File to select this submission import mode.
Under Submission Package File, do one of the following:
- Select click to upload to browse your file system for the file to upload as the submission package ZIP file.
- Drag and drop the submission package ZIP file onto the outlined area.
From the Destination Journal dropdown, select the destination journal to which the author has requested that their submission be transferred.

Note: All journals configured in the Author Portal Admin Tool are currently available in the dropdown menu.
Transfer Admins should use care in selecting the correct destination journal. For example, in the dropdown you will encounter some TEST journals, or journals that are not yet live and which point to a non-production ScholarOne environment. In a future release, the dropdown menu list will be limited to journals that are configured to participate in Author Portal Transfer as eligible destinations.

What to do next

Complete Transfer Import

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