The Reviewer PDF could not be generated

Why it happens

Reasons PDF generation might fail include:
  • The PDF generation takes longer than 10 minutes, in which case the system will automatically time out and display an error message.
  • A manuscript file type is not supported or cannot compile successfully.

To resolve

Procedure

  1. Click Try again to try to generate the PDF again.
  2. Alternatively, click Complete my submission to submit your manuscript without creating a reviewer PDF on Author Portal.
    The manuscript's Submission Overview page displays the message: Reviewer PDF could not be generated. However, a reviewer PDF will be created by the peer review system. You can contact the journal's editorial office to request a copy of this PDF.