About Email Notifications for Transferred Submissions

When an administrator for your destination journal initiates the transfer of your submission, you will receive an email notification like the following, inviting you to complete the submission in Research Exchange Submission:

Note: You will not receive a separate email with account details as you currently do in ScholarOne.

The email includes links to contact the journal editorial office with questions regarding your transfer and to contact the publisher support team for technical support with your account or the Research Exchange Submission platform.

Once you click Complete submission in the email message, you will be prompted to log in to Research Exchange Submission. If you do not already have a Research Exchange Submission account, you will be prompted to create one.

Note: If you register for a Research Exchange Submission account using a different email address than the one you used in your original submission, a two-factor authentication process is triggered where a verification code is sent to the email address associated with the submission.

Once you log in to Research Exchange Submission, you will be immediately directed to the Submission Progress Board of your pending submission. The manuscript files, title, and abstract will be pre-populated using the values from the previous submission and will be displayed in the Progress Board as checked, not locked. From the Progress Board, you can proceed with completing your submission.

Reminder Notifications

If you do not complete the submission upon receiving the first notification, you will receive up to three subsequent notifications according to the following schedule:

  • Reminder 1: 5 days, 6 hours after the initial notification
  • Reminder 2: 13 days, 12 hours after the first reminder
  • Reminder 3: 25 days, 18 hours after the second reminder
Note: You cannot manage reminders. This means that you cannot put reminders on hold or decline offers. The draft in Research Exchange Submission does not automatically expire if you do not complete it.